Hurricane Helene relief resources
Last Updated 10/1 11:03 PM EDT
Hurricane Helene has left so many people needing our help! Please see information below on how to help-- from donating your time to helpful information. This page will be updated with credible information, including their sources, as new information is shared. If you would like to add TRUSTED information to this page, please send us an email at Rusticraleigh@gmail.com with the credible link. Praying for all of those affected, our rescue teams, line crews, and everyone who is helping get everyone back on their feet.
Photo: Asheville, North Carolina. Photo Credit: Andy Toms
DO NOT TRAVEL TO WESTERN NC
DO NOT TRAVEL IN OR TO WESTERN NORTH CAROLINA All roads in Western North Carolina should be considered closed and non-emergency travel is prohibited. I-40 is impassable in multiple locations. I-26 is closed at the Tennessee state line. Travel in this area for non-emergency purposes is hindering needed emergency response.
Check https://drivenc.gov/ for more information.
HOW TO HELP
MISSING PERSONS
NC 211: Call 211. The state has a partnership with the United way to give updates, resources, & general information. If you are not local to NC, call (888) 892-1162.
American Red Cross: If you are looking for a loved one affected by Helene, call 1-800-REDCROSS
Appalachian Medical Reserve Corps: Call the non-emergency phone number is 828-263-4178.
FINANCIAL DONATIONS
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American Red Cross
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Website: redcross.org
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Provides shelter, food, and assistance for those affected by disasters.
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United Way of North Carolina
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Website: unitedwaync.org
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Offers local resources and connects individuals with services and support.
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Samaritan's Purse
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Website: samaritanspurse.org/
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Headquartered in Boone, NC, volunteers are putting together efforts to help displaced homeowners.
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Salvation Army
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Website: https://give.helpsalvationarmy.org/give/166081/#!/donation/checkout
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The Salvation Army is preparing to provide emergency aid, food, drinks, emotional and spiritual care, and long-term recovery services to survivors and rescue workers.
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NC Disaster Relief Fund
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Website: nc.gov
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Information on state-funded relief efforts and how to apply for assistance.
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Operation Blessing
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Website: operationblessing.org
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Provides disaster relief and recovery services.
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Feeding America
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Website: feedingamerica.org
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Coordinates food distribution to those in need.
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Haywood Christian Ministry
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Providing Hurricane relief for Waynesville, NC
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Hospitality House Northwest NC
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Venmo: @HospHouse
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Providing emergency shelter & food to residents of Boone, NC
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Asheville Dream Center
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Outreach organization in Asheville, NC providing food, resources, and aid.
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Website: https://ashevilledreamcenter.org/
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Wine to Water
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Helping to provide food, water, and shelter to the victims of this catastrophic storm in Western NC
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Website: https://give.wtw.org/give/624505/#!/donation/checkout?c_src=web
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LOCAL DONATION DROP-OFFS
Operation AirDrop
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Flight operations will begin on Monday, September 30th, 2024. We’re calling on volunteer pilots to get ready to deploy! Multiple destinations are set, with Asheville Regional Airport (AVL) being our largest, and other locations (with and without airport access) that are in need.
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For those delivering ground donations, our drop-off location is at the Walmart near Concord Regional Airport: 5825 Thunder Rd NW, Concord, NC 28027
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DO NOT DROP OFF DONATIONS AT THE AIRPORT!
Local to Raleigh, NC donations are being accepted below:
Raleigh:
Drip Drop IV Hydration & Wellness
2921 Wakefield Crossing Dr. #110
M-F 10:30 -5:30 & Sat-Sun 10a - 2p
Family Tradition RV Rentals
400 Troy Pl. Raleigh
Next week: anytime
Oak City Aviators game
2009 Pagan Rd, Raleigh
October 3, 6-8 PM
Sanford:
Beech & Boon
147 N. Steele St. Sanford, NC 27330
Hugger Mugger
229 Wicker St, Sanford, NC 27330
VOLUNTEER
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Samaritan's Purse
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Assist homeowners affected by Hurricane Helene in Boone, NC
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Red Cross
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Donate Blood or Volunteer services
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www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html
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Baptists on a Mission
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Volunteers are putting teams together to serve those affected in North Carolina as conditions allow. The group is accepting donations and looking for volunteers.
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HOW TO HELP
IMPORTANT INFO FOR THOSE AFFECTED
SHELTERS
For information on shelters in North Carolina, please visit
Ready NC
https://www.readync.gov/stay-informed/open-shelters
Red Cross
https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html
211 Helpline
Dial 211 for a free and confidential service that can connect you with local resources, including shelters and food banks.
Asheville
A-B Tech conference center
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https://www.buncombecounty.org/countycenter/news-detail.aspx?id=21752
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16 Fernihurst Drive
WNC Agricultural Center
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https://www.ashevillenc.gov/news/tropical-storm-helene-recovery-resources/
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1301 Fanning Bridge Road, Fletcher, NC
Boone
Hospitality House Northwest NC
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338 Brook Hollow Rd, Boone, NC, United States, North Carolina
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For EMERGENCY HOUSING NEEDS please call (828) 264-1237
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Website: https://www.hosphouse.org/
Red Cross (Boone)
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Holmes Convocation Center
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111 Rivers Street
Shelter Locations for Haywood, Henderson, Jackson, McDowell, Polk, Transylvania, Yancey
Haywood
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Haywood County Government Armory
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285 Armory Drive, Clyde, NC 28781
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Henderson
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Henderson County Recreation Center
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708 S. Grove St, Hendersonville, NC 28792
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Jackson
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Cashiers Recreation Center
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355 Frank Allen Rd, Cashiers, NC 28717
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Jackson County Department of Aging
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100 County Services Park, Sylva, NC 28779
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McDowell
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First Baptist Church of Old Fort
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203 E Main St, Old Fort, NC 28762
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Glenwood Baptist Church
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1550 Old US 221 South, Marion, NC 28752
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Polk
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Polk County High School
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1681 NC 108 Highway East, Columbus, NC 28722
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Transylvania
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Pisgah Forest Baptist Church
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494 Hendersonville Hwy, Pisgah Forest, NC 28768
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Yancey
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South Toe Elementary School
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139 South Toe School Rd, Burnsville, NC 28714
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West Yancey Volunteer Fire Department
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6557 US Hwy 19, Burnsville, NC 28714
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For Appalachian State University Students
Emergency Shelter for students and community members in the Holmes Convocation Center. Off-campus students, faculty and staff in need of shelter should call 1-800-RED-CROSS (733-2767)
Website: https://www.appstate.edu/
FOOD BANKS
For those who have been affected, please see the following options for food & water in your area:
211 Helpline
Dial 211 for a free and confidential service that can connect you with local resources, including shelters and food banks.
Asheville
Water Bottle Pick-up stations (As of 10/2)
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William W. Estes Elementary School – 275 Overlook Road, Asheville
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Sand Hill Elementary School– 154 Sand Hill School Road, Asheville (Please enter via Acton Circle)
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North Windy Ridge Intermediate School– 20 Doan Road, Weaverville
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Fairview Elementary School – 1355 Charlotte Highway, Fairview
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Carolina Day School is distributing water at 1345 Hendersonville Road from 10 a.m. to 5 p.m.
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Ingles Black Mountain - 550 NC-9, Black Mountain, NC 28711 (this site is operated by the Town of Black Mountain with support from County warehouse distribution)
The City of Asheville is also distributing water at the following places:
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Pack Square Park. Please bring your own container to this location.
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Asheville Middle School (211 S. French Broad Ave., Asheville) - Cases of bottled water will be available via drive-through
MANNA FoodBank
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food and water distribution site tomorrow, Oct. 2, from noon to 4 p.m. at the farmers market
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570 Brevard Road in Asheville (Parking lot to the left, just past Jesse Israel Nursery).
BeLoved Asheville
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providing water, food, diapers, and baby formula
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32 Old Charlotte Hwy.
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Spanish-speaking volunteers are available.
See updates on Buncombe County's Website here: https://www.buncombecounty.org/countycenter/news-detail.aspx?id=21749
Asheville Dream Center (Below are for 10/1)
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Website: https://ashevilledreamcenter.org/
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Revol Church at 399 Beaverdam Rd. : this is a DROP OFF location for those wanting to donate to families as well as a PICK UP location. There is also a WiFi connection available for those that need it. More info to come including time!
Trader Joes
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fresh groceries, prepared food, and bottled water available!
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Bring your own bags
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Taking cash and cards
Boone (For 10/2)
Hospitality House Northwest NC
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338 Brook Hollow Rd, Boone, NC, United States, North Carolina
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We are here 24/7 at our Boone Brook Hollow Complex if you or someone you know is in need of a meal
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Website: https://www.hosphouse.org/
Alliance Bible Fellowship
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1035 NC Highway 105 BypassBoone, NC 28607
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Open from 8:00 AM to 6:00 PM for drop-off and distribution Monday-Friday
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Water, food, and hygiene products available
Red Cross (Boone)
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Holmes Convocation Center
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111 Rivers Street
Cornerstone Summit Church (Boone)
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1100 East King Street
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Food, water, diapers, hygiene products
Mt. Vernon Baptist Church
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bread, water, hygiene products, diapers and ice to give out
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3505 Bamboo Rd, Boone, NC 28607
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Website: www.mvbcboone.org
Hot Meals from 11am-5p daily at the following:
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Foscoe Christian Church
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8834 NC-105, Boone, NC 28607
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Mountaineer Ruritan Club
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1161 US-321, Sugar Grove, NC 28679
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Meat Camp Baptist Church
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236 Meat Camp Baptist Church Rd, Boone, NC 28607
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Pleasant Grove Baptist Church
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1564 Silverstone Rd, Zionville, NC 28698
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Wine To Water
Food and Water at the following:
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Boone (689 George Wilson Rd)
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Cove Creek (skateworld: US-321, Vilas)
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Linville (4235 Mitchell Avenue- across from post office)
Information: https://www.instagram.com/winetowater/
Baptists on Mission
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First Baptist Church at 375 West King St., Boone (located behind the church, between the College Street Parking Deck and the Church) -
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Drive-thru meal site
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Pick-up available at noon and 5 p.m.
Watauga High School
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water distribution center
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open 8 a.m. - 6 p.m.
More information for available food/water/services in Boone, NC can be found here:
https://theappalachianonline.com/watauga-county-hurricane-helene-relief-resources-ways-to-help/
and Town of Boone NC Instagram here:
https://www.instagram.com/p/DAjbj6Ava5P/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==
Appalachian State University Students
Central Dining Hall, campus markets, the student union, student health services and student recreation on the Boone Campus remain open for students.
Website: https://www.appstate.edu/
MEDICAL
For those who have been affected, please check the following for medical information:
ALL WESTERN NC
The North Carolina Board of Pharmacy
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maintaining a list of pharmacies in western NC that are open. Click here to find the list.
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The list is being updated by the Board of Pharmacy every 30 minutes.
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More Info Here
Asheville
Buncombe County Center
Medical emergency center, for those with medical equipment requiring power, at 10 Genevieve Circle
ABCCM Medical Clinic
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155 Livingston St.
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is accepting medication donations from 9 a.m. to noon, Monday-Thursday. For pharmacy information, emergency refill rules, and general health recommendations in the aftermath of Hurricane Helene, go here.
The North Carolina Board of Pharmacy is maintaining a list of pharmacies in western NC that are open. Click here to find the list.
The list is being updated by the Board of Pharmacy every 30 minutes.
Boone
Samaritan's Purse
Watauga Medical Center to provide oxygen for patients who have no power at home.
Website: https://www.samaritanspurse.org/
LIMITED Insulin Availability:
The Hunger and Health Coalition offers insulin.
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Bring documentation for dispensing.
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Located at 141 Health Center Drive, Suite C.
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Call 828-264-5212 (M-F, 9 a.m. - 4 p.m.)
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Website: https://www.instagram.com/p/DAjbj6Ava5P/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA%3D%3D
OPEN BUSINESSES
For those who have been affected, please see the following options for open businesses and/or available WIFI in your area:
Helene Resources- Crowdsourced Map on Reddit (Asheville)
https://www.reddit.com/r/asheville/comments/1frfz7c/helene_resources_crowdsourced_map/
Open Businesses on Reddit (Asheville)https://www.reddit.com/r/asheville/comments/1frfsur/list_of_open_businesses_helene/
ADDITIONAL HELP
For those who have been affected, please check the following for additional information:
FEMA: Apply for Disaster Assistance
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Website: https://www.disasterassistance.gov/
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Document damages for FEMA claims.
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call 1-800-621-3362 (7 am - 11 pm)
File a price gouging complaint:
https://ncdoj.gov/file-a-complaint/price-gouging/
Asheville
Asheville Cell Service:
Verizon Cellular Satellite Trailer at the Family Justice Center
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35 Woodfin Street
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This tower will offer an opportunity for limited cellular reception within several city blocks of where it is parked. The tower is operational as of late Sunday afternoon, September 29.
Additionally, T-mobile is bringing SatCOLT (satellite cell on light trucks) to Asheville. These SatCOLTs provide cellular voice and data, along with Wi-Fi (allowing people to use Wi-Fi calling no matter their carrier). Locations below:
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Hendersonville County Parks and Recreation Center at 708 South Grove St., Hendersonville, NC 28792
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Asheville Middle School at 211 S. French Broad Ave., Asheville, NC 28801
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Dr. Wesley Grant Sr. Southside Community Center at 285 Livingston St. Asheville, NC 28801
More information here: https://www.t-mobile.com/news/network/hurricane-helene
The City of Asheville
Boone
Wifi
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Wi-Fi access points (asu-visitor) are available on App State’s Boone campus:
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College Street Parking Deck (Library): 162 College Street, Boone — top level
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Blue Ridge Parking Deck (Stadium): 185 Stadium Heights Drive, Boone — entire deck
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Central Dining Hall: 480 Rivers Street, Boone
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Plemmons Student Union: 263 Locust Street, Boone
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also available at Green Valley, Hardin Park, and Watauga High School.
Samaritan's Purse (Boone)
Samaritan's Purse is responding in the High Country and establishing a base of operations at Alliance Bible Fellowship.
If you or someone you know is in need of assistance clearing debris, removing downed trees, tarping damaged roofs, or salvaging personal belongings, please call our homeowner assistance phone number.
Assistance Phone: 833-747-1234
FREE CHILDCARE
Boone United Methodist Church
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471 New Market Blvd, Boone, NC 28607
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Week of October 1st
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8:30am-4pm
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Website: booneumc.org
Hardin Park,
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9 a.m. - 4 pm.
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Breakfast, lunch and snack provided, non perishable food sent home if able.
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Registration at drop off, transportation not available.
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K-6 ONLY
Pet Care Clinic of the High Country
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providing boarding for evacuees (dogs and cats).
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1614 NC-105, Boone, NC 28607
Western Carolina University
Emergency services and essential student services will remain operational. Campus Dining is operating with limited options. Students may make landline calls from the University Center from 9 AM – 6 PM. We are working to distribute this information to off-campus housing and in the community.
Website: https://www.wcu.edu/
SOCIAL MEDIA
For those who have been affected, please check the following Instagram OR Facebook accounts for updated information:
GENERAL
American Red Cross North Carolina
https://www.facebook.com/redcrossnc
ASHEVILLE SPECIFIC
City of Asheville (Instagram)
https://www.instagram.com/cityofasheville/
Buncombe County (Instagram)
https://www.instagram.com/buncombecounty/
Asheville Dream Center (Instagram)
https://www.instagram.com/ashevilledreamcenter/
Travel Guide Asheville (Instagram)
https://www.instagram.com/travelguidesasheville/
What's Up- Asheville (Facebook)
https://www.facebook.com/groups/whatsupashevillenc
BOONE SPECIFIC
Town of Boone NC (Instagram)
https://www.instagram.com/townofboonenc/
Boone NC Chamber (Instagram)
https://www.instagram.com/boonencchamber/
Cornerstone Summit Church (Instagram)
https://www.instagram.com/cstonesummit/
Wine to Water (Instagram)
https://www.instagram.com/winetowater/
Samaritan's Purse (Instagram)
https://www.instagram.com/samaritanspurse/
Blue Ridge Mountain Life Group (Facebook)
https://www.facebook.com/groups/blueridgemountainlife
Watauga In The Know (Facebook)
https://www.facebook.com/groups/296964627743342
OTHER
We Love Sylva (Facebook)
Appalachian State University
https://www.facebook.com/@appalachianstateuniversity
North Carolina Weather Authority
https://www.facebook.com/ncweatherauthority
Western Carolina University