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Hurricane Helene relief resources

Last Updated 10/1 11:03 PM EDT

Hurricane Helene has left so many people needing our help! Please see information below on how to help-- from donating your time to helpful information. This page will be updated with credible information, including their sources, as new information is shared. If you would like to add TRUSTED information to this page, please send us an email at Rusticraleigh@gmail.com with the credible link. Praying for all of those affected, our rescue teams, line crews, and everyone who is helping get everyone back on their feet. 

Photo: Asheville, North Carolina. Photo Credit: Andy Toms

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DO NOT TRAVEL TO WESTERN NC

DO NOT TRAVEL IN OR TO WESTERN NORTH CAROLINA All roads in Western North Carolina should be considered closed and non-emergency travel is prohibited. I-40 is impassable in multiple locations. I-26 is closed at the Tennessee state line. Travel in this area for non-emergency purposes is hindering needed emergency response.

Check https://drivenc.gov/ for more information.

HOW TO HELP

MISSING PERSONS

NC 211: Call 211. The state has a partnership with the United way to give updates, resources, & general information. If you are not local to NC, call (888) 892-1162.

 

American Red Cross: If you are looking for a loved one affected by Helene, call 1-800-REDCROSS

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Appalachian Medical Reserve Corps: Call the non-emergency phone number is 828-263-4178.

FINANCIAL DONATIONS

  • American Red Cross

    • Website: redcross.org

    • Provides shelter, food, and assistance for those affected by disasters.

  • United Way of North Carolina

    • Website: unitedwaync.org

    • Offers local resources and connects individuals with services and support.

  • Samaritan's Purse

    • Website: samaritanspurse.org/​​

    • Headquartered in Boone, NC, volunteers are putting together efforts to help displaced homeowners. 

  • Salvation Army

  • NC Disaster Relief Fund

    • Website: nc.gov

    • Information on state-funded relief efforts and how to apply for assistance.

  • Operation Blessing

  • Feeding America

  • Haywood Christian Ministry

  • Hospitality House Northwest NC

  • Asheville Dream Center

  • Wine to Water

LOCAL DONATION DROP-OFFS

Operation AirDrop

​

Local to Raleigh, NC donations are being accepted below: 

Raleigh:

Drip Drop IV Hydration & Wellness

2921 Wakefield Crossing Dr. #110

M-F 10:30 -5:30 & Sat-Sun 10a - 2p

 

Family Tradition RV Rentals

400 Troy Pl. Raleigh

Next week: anytime

 

Oak City Aviators game

2009 Pagan Rd, Raleigh

October 3, 6-8 PM

 

Sanford:

Beech & Boon

147 N. Steele St. Sanford, NC 27330

 

Hugger Mugger

229 Wicker St, Sanford, NC 27330

VOLUNTEER

HOW TO HELP

IMPORTANT INFO FOR THOSE AFFECTED

SHELTERS

For information on shelters in North Carolina, please visit

 

Ready NC

https://www.readync.gov/stay-informed/open-shelters 

 

Red Cross 

https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html

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211 Helpline

 Dial 211 for a free and confidential service that can connect you with local resources, including shelters and food banks.

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Asheville

A-B Tech conference center

 

WNC Agricultural Center

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Boone

Hospitality House Northwest NC

 

Red Cross (Boone)

 

Shelter Locations for Haywood, Henderson, Jackson, McDowell, Polk, Transylvania, Yancey

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Haywood

  • Haywood County Government Armory

    • 285 Armory Drive, Clyde, NC 28781

 

Henderson

  • Henderson County Recreation Center

    • 708 S. Grove St, Hendersonville, NC 28792

 

 Jackson

  • Cashiers Recreation Center

    • 355 Frank Allen Rd, Cashiers, NC 28717

  • Jackson County Department of Aging

    • 100 County Services Park, Sylva, NC 28779

 

McDowell

  • First Baptist Church of Old Fort

    • 203 E Main St, Old Fort, NC 28762

  • Glenwood Baptist Church

    • 1550 Old US 221 South, Marion, NC 28752

 

Polk

  • Polk County High School

    • 1681 NC 108 Highway East, Columbus, NC 28722

 

Transylvania

  • Pisgah Forest Baptist Church

    • 494 Hendersonville Hwy, Pisgah Forest, NC 28768

 

Yancey

  • South Toe Elementary School

    • 139 South Toe School Rd, Burnsville, NC 28714

  • West Yancey Volunteer Fire Department

    • 6557 US Hwy 19, Burnsville, NC 28714

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For Appalachian State University Students

Emergency Shelter for students and community members in the Holmes Convocation Center. Off-campus students, faculty and staff in need of shelter should call 1-800-RED-CROSS (733-2767)

Website: https://www.appstate.edu/

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FOOD BANKS

For those who have been affected, please see the following options for food & water in your area:

​

211 Helpline

 Dial 211 for a free and confidential service that can connect you with local resources, including shelters and food banks.

​

Asheville

Water Bottle Pick-up stations (As of 10/2) 

  • William W. Estes Elementary School – 275 Overlook Road, Asheville

  • Sand Hill Elementary School– 154 Sand Hill School Road, Asheville (Please enter via Acton Circle)

  • North Windy Ridge Intermediate School– 20 Doan Road, Weaverville

  • Fairview Elementary School – 1355 Charlotte Highway, Fairview

  • Carolina Day School is distributing water at 1345 Hendersonville Road from 10 a.m. to 5 p.m.

  • ​Ingles Black Mountain - 550 NC-9, Black Mountain, NC 28711 (this site is operated by the Town of Black Mountain with support from County warehouse distribution)  

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The City of Asheville is also distributing water at the following places:

  • Pack Square Park. Please bring your own container to this location.

  • ​Asheville Middle School (211 S. French Broad Ave., Asheville) - Cases of bottled water will be available via drive-through

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MANNA FoodBank

  • food and water distribution site tomorrow, Oct. 2, from noon to 4 p.m. at the farmers market

  •  570 Brevard Road in Asheville (Parking lot to the left, just past Jesse Israel Nursery).

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BeLoved Asheville

  • providing water, food, diapers, and baby formula

  • 32 Old Charlotte Hwy.

  • Spanish-speaking volunteers are available.

​

See updates on Buncombe County's Website here: https://www.buncombecounty.org/countycenter/news-detail.aspx?id=21749

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Asheville Dream Center (Below are for 10/1)

  • Website: https://ashevilledreamcenter.org/

  • Revol Church at 399 Beaverdam Rd. : this is a DROP OFF location for those wanting to donate to families as well as a PICK UP location. There is also a WiFi connection available for those that need it. More info to come including time!​

 

Trader Joes​

  • fresh groceries, prepared food, and bottled water available!

  • Bring your own bags

  • Taking cash and cards

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Boone (For 10/2)

Hospitality House Northwest NC

 

​Alliance Bible Fellowship

 

Red Cross (Boone)

 

Cornerstone Summit Church (Boone)

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Mt. Vernon Baptist Church

  •  bread, water, hygiene products, diapers and ice to give out

  • 3505 Bamboo Rd, Boone, NC 28607

  • Website: www.mvbcboone.org

 

Hot Meals from 11am-5p daily at the following:

  • Foscoe Christian Church

    • 8834 NC-105, Boone, NC 28607​

  • Mountaineer Ruritan Club

    • 1161 US-321, Sugar Grove, NC 28679​

  • Meat Camp Baptist Church

    • 236 Meat Camp Baptist Church Rd, Boone, NC 28607​

  • Pleasant Grove Baptist Church

    • 1564 Silverstone Rd, Zionville, NC 28698​

 

Wine To Water

Food and Water at the following:

  • Boone (689 George Wilson Rd)

  • Cove Creek (skateworld: US-321, Vilas)

  • Linville (4235 Mitchell Avenue- across from post office)

Information: https://www.instagram.com/winetowater/

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Baptists on Mission

  • First Baptist Church at 375 West King St., Boone (located behind the church, between the College Street Parking Deck and the Church) -

  • Drive-thru meal site

  • Pick-up available at noon and 5 p.m.

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Watauga High School

  • water distribution center

  • open 8 a.m. - 6 p.m.

​

More information for available food/water/services in Boone, NC can be found here: 

https://theappalachianonline.com/watauga-county-hurricane-helene-relief-resources-ways-to-help/

and Town of Boone NC Instagram here:

https://www.instagram.com/p/DAjbj6Ava5P/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

 

Appalachian State University Students

Central Dining Hall, campus markets, the student union, student health services and student recreation on the Boone Campus remain open for students.

Website: https://www.appstate.edu/

​​

MEDICAL

For those who have been affected, please check the following for medical information:

​

ALL WESTERN NC

The North Carolina Board of Pharmacy

  • maintaining a list of pharmacies in western NC that are open. Click here to find the list.

  • The list is being updated by the Board of Pharmacy every 30 minutes.

  • More Info Here

​

Asheville

Buncombe County Center

Medical emergency center, for those with medical equipment requiring power, at 10 Genevieve Circle

​

ABCCM Medical Clinic

  • 155 Livingston St.

  • is accepting medication donations from 9 a.m. to noon, Monday-Thursday. For pharmacy information, emergency refill rules, and general health recommendations in the aftermath of Hurricane Helene, go here.

 

The North Carolina Board of Pharmacy is maintaining a list of pharmacies in western NC that are open. Click here to find the list.

The list is being updated by the Board of Pharmacy every 30 minutes. 

 

 

Boone

Samaritan's Purse 

Watauga Medical Center to provide oxygen for patients who have no power at home.

Website: https://www.samaritanspurse.org/

​

LIMITED Insulin Availability:

The Hunger and Health Coalition offers insulin.

OPEN BUSINESSES

For those who have been affected, please see the following options for open businesses and/or available WIFI in your area:

​

Helene Resources- Crowdsourced Map on Reddit (Asheville)

https://www.reddit.com/r/asheville/comments/1frfz7c/helene_resources_crowdsourced_map/

​

Open Businesses on Reddit (Asheville)https://www.reddit.com/r/asheville/comments/1frfsur/list_of_open_businesses_helene/

ADDITIONAL HELP

For those who have been affected, please check the following for additional information:

​​

FEMA: Apply for Disaster Assistance

 

File a price gouging complaint: 

https://ncdoj.gov/file-a-complaint/price-gouging/

 

Asheville

Asheville Cell Service:

Verizon Cellular Satellite Trailer at the Family Justice Center

  • 35 Woodfin Street

  •  This tower will offer an opportunity for limited cellular reception within several city blocks of where it is parked. The tower is operational as of late Sunday afternoon, September 29.

 

Additionally, T-mobile is bringing SatCOLT (satellite cell on light trucks) to Asheville. These SatCOLTs provide cellular voice and data, along with Wi-Fi (allowing people to use Wi-Fi calling no matter their carrier). Locations below: 

  • Hendersonville County Parks and Recreation Center at 708 South Grove St., Hendersonville, NC 28792

  • Asheville Middle School at 211 S. French Broad Ave., Asheville, NC 28801

  • Dr. Wesley Grant Sr. Southside Community Center at 285 Livingston St. Asheville, NC 28801

More information here: https://www.t-mobile.com/news/network/hurricane-helene

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The City of Asheville

​

Boone

Wifi

  • Wi-Fi access points (asu-visitor) are available on App State’s Boone campus:

    • College Street Parking Deck (Library): 162 College Street, Boone — top level

    •  Blue Ridge Parking Deck (Stadium): 185 Stadium Heights Drive, Boone — entire deck

    •  Central Dining Hall: 480 Rivers Street, Boone

    •  Plemmons Student Union: 263 Locust Street, Boone

  • also available at Green Valley, Hardin Park, and Watauga High School.

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Samaritan's Purse (Boone)

Samaritan's Purse is responding in the High Country and establishing a base of operations at Alliance Bible Fellowship.

 

If you or someone you know is in need of assistance clearing debris, removing downed trees, tarping damaged roofs, or salvaging personal belongings, please call our homeowner assistance phone number.

Assistance Phone: 833-747-1234​

​

FREE CHILDCARE 

​Boone United Methodist Church

  • 471 New Market Blvd, Boone, NC 28607

  • Week of October 1st

  • 8:30am-4pm

  • Website: booneumc.org

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Hardin Park,

  • 9 a.m. - 4 pm.

  • Breakfast, lunch and snack provided, non perishable food sent home if able.

  • Registration at drop off, transportation not available.

  • K-6 ONLY

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Pet Care Clinic of the High Country

  • providing boarding for evacuees (dogs and cats).

  • 1614 NC-105, Boone, NC 28607

​

Western Carolina University

Emergency services and essential student services will remain operational. Campus Dining is operating with limited options. Students may make landline calls from the University Center from 9 AM – 6 PM. We are working to distribute this information to off-campus housing and in the community.

Website: https://www.wcu.edu/

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SOCIAL MEDIA

For those who have been affected, please check the following Instagram OR Facebook accounts for updated information:

​​​

GENERAL

American Red Cross North Carolina

https://www.facebook.com/redcrossnc

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ASHEVILLE SPECIFIC

City of Asheville (Instagram)

https://www.instagram.com/cityofasheville/

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Buncombe County (Instagram)

https://www.instagram.com/buncombecounty/

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Asheville Dream Center (Instagram)

https://www.instagram.com/ashevilledreamcenter/

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Travel Guide Asheville (Instagram)

https://www.instagram.com/travelguidesasheville/

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What's Up- Asheville (Facebook)

https://www.facebook.com/groups/whatsupashevillenc

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BOONE SPECIFIC

Town of Boone NC (Instagram)

https://www.instagram.com/townofboonenc/

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Boone NC Chamber (Instagram)

https://www.instagram.com/boonencchamber/​

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Cornerstone Summit Church (Instagram)

https://www.instagram.com/cstonesummit/

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Wine to Water (Instagram)

https://www.instagram.com/winetowater/

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Samaritan's Purse (Instagram)

https://www.instagram.com/samaritanspurse/

​

Blue Ridge Mountain Life Group (Facebook)

https://www.facebook.com/groups/blueridgemountainlife

 

Watauga In The Know (Facebook)

https://www.facebook.com/groups/296964627743342

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OTHER

We Love Sylva (Facebook)

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Appalachian State University

https://www.facebook.com/@appalachianstateuniversity

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North Carolina Weather Authority

https://www.facebook.com/ncweatherauthority

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Western Carolina University

https://www.facebook.com/WesternCarolinaUniversity

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